Frequently asked questions

Have you booked tickets for the Keukenhof + Bus transfer and do you have any questions about this? Please contact Holland Ticket Services: info@hollandticketservices.com / +31 (0)20 3300 684

Click here for our up-to-date opening hours!

When booking a ticket, you select a 15-minute time slot. Within this 15-minute slot, the 1-hour Experience will start. It is advisable to arrive 15 minutes before the selected time slot so that you can join the Experience on time.

An example: do you have the 13:00 - 13:15 time slot? Then we advise you to be present around 12:45. The Experience starts between 13:00 and 13:15 and ends around 14:00.

An average visit to THIS IS HOLLAND lasts one hour. The entire Experience consists of four parts; two informative shows about Holland, a unique 9-minute 5D flying experience and the opportunity to delve deeper into the Holland Lounge.

When booking your tickets, you choose a 15-minute time slot. The Experience will start between these two times.

If you are unable to attend, you can easily change the tickets yourself. Simply click on "Manage your order" in the confirmation e-mail!

THISISHOLLAND sells combination tickets with a canal cruise. On your purchased THIS IS HOLLAND ticket is a UNIQUE code (ticketnr) for Lovers canal cruise which you can redeem
Go to https://www.lovers.nl/dagvaarten-avondvaarten/1-uur-rondvaart-amsterdam/
Choose the day and time you want to go, the number of people and select book now.
On the next page you will see under your order - I have a discount code. Click that to enter your codes. Your tickets will show the ticket number.
Once you have entered all the codes and the amount is €0.00, continue with entering your personal details.
Enter your e-mail address and the tickets will be sent to you.

Due to safety reasons, you are not allowed to participate in the Flight Experience if you:

- Pregnant;

- Are younger than 4 years old and/or smaller than 100 centimetres;

- Have a history of heart and/or circulatory complaints or hypertension (pace makers; cardiovascular diseases);

- Are recovering from surgery on the back or neck;

- Epilepsy.

THIS IS HOLLAND is accessible to people in wheelchairs or with rollators. A prerequisite for experiencing the flight is that you can take a seat independently or with the help of your companion in the seats of the Flight Experience. Electric wheelchairs and mobility scooters with a maximum width of 90 cm are allowed in the experience. Disabled persons can use the lift and will be assisted by a staff member. A disabled toilet is also available.

Should you require further information, we advise you to contact us on +31 20 215 3008 or via info@thisisholland.com.

The experience of vertigo is very person-dependent and therefore difficult to determine. If there is acrophobia, extreme fear of flying or motion sickness, we advise against visiting.

Overhoeksplein 51,

1031WS Amsterdam

When arriving at Amsterdam Central Station, take the exit on the IJ side. A free ferry (line F3 towards Buiksloterweg) leaves here every few minutes, taking you to the other side. Upon arrival, turn left. On foot, you will be at THIS IS HOLLAND within two minutes.

Are you using a navigation system? Then enter the address of the A'DAM LookOut car park (Bercylaan 1) .
Construction work in the area may temporarily affect access to the car park. Pay close attention to the signage so that you do not make unnecessary detours.

Coaches cannot park at THIS IS HOLLAND; Kiss & Ride is possible.

Coaches can park at P7: Mt. Ordinaweg (NDSM).

The spoken shows at THIS IS HOLLAND can be experienced in Dutch. In addition, we offer subtitles in English or Dutch.

In the coffee corner, we serve various hot and cold drinks and small treats such as donuts, muffins or popcorn. You can enjoy a cup of coffee or tea with delicious apple pie and whipped cream (before or after the Flight Experience). Unfortunately, it is not allowed to bring your own food.

Yes definitely, at the beginning of the Experience, photos will be taken and you will be given a photo card. After your flight, you will enter the Holland Lounge. Here you will have the chance to view your photos and possibly buy print or digital photo.

It is not allowed to take pictures during the shows.