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Frequently asked questions

Frequently asked questions

When booking a ticket, you select a 15-minute time slot. Within this 15-minute slot, the 1-hour Experience will start. It is advisable to arrive 15 minutes before the selected time slot so that you can join the Experience on time.

An example: do you have the 13:00 - 13:15 time slot? Then we advise you to be present around 12:45. The Experience starts between 13:00 and 13:15 and ends around 14:00.

To get to THIS IS HOLLAND, take only ferry F3: Buikersloterweg.

PLEASE NOTE; a THIS IS HOLLAND themed ferry operates in July and August, this ferry will NOT take you to THIS IS HOLLAND. Only the ferry to F3: BUIKSLOTERWEG is the correct one.

An average visit to THIS IS HOLLAND lasts one hour. The entire Experience consists of four parts; two informative shows about Holland, a unique 9-minute 5D flying experience and the opportunity to delve deeper into the Holland Lounge.

When booking your tickets, you choose a 15-minute time slot. The Experience will start between these two times.

If you are unable to attend, you can easily change the tickets yourself. Simply click on "Manage your order" in the confirmation e-mail!

 

Due to safety reasons, you are not allowed to participate in the Flight Experience if you:

- Pregnant;

- Are younger than 4 years old and smaller than 100 centimetres;

- Have a history of heart and/or circulatory complaints or hypertension (pace makers; cardiovascular diseases);

- Are recovering from surgery on the back or neck;

- Epilepsy.

Visitors between the ages 4 and 16 must always be accompanied by an adult

No, visitors over the age of four and under the age of 16 and between 100 and 130 cm tall must be accompanied by an adult.

THIS IS HOLLAND tickets are non-refundable. In case of cancellation, this ticket remains valid for a future visit.

Do you have any questions about this? Send us an email. info@thisisholland.com

THIS IS HOLLAND is accessible to people in wheelchairs or with rollators. A prerequisite for experiencing the flight is that you can take a seat independently or with the help of your companion in the seats of the Flight Experience. Electric wheelchairs and mobility scooters with a maximum width of 90 cm are allowed in the experience. Disabled persons can use the lift and will be assisted by a staff member. A disabled toilet is also available.

Can carers visit THIS IS HOLLAND for free?

If you cannot move through the attraction independently, you may bring a free carer. They can enter free of charge. However, the carer will need a (free) ticket and time slot. This must be booked 48 hours in advance via info@thisisholland.com

Free carer ticket

To take advantage of the free carer ticket, you need to make a reservation in advance. This is necessary because in many cases our colleagues in the attraction cannot judge whether or not you are able to move through the attraction independently. The free carer ticket is tied to a paid admission ticket and only valid on the pre-booked date and time of that ticket.

How does the application work?

Email info@thisisholland.com on what date and time you would like to visit our attraction. You can request one free companion ticket for each visitor with a (in)visible disability. To prevent abuse of the scheme, we ask you to send a document showing the disability along with your application. (disabled parking card, CIZ statement, public transport companion pass, etc.) We will confirm your request, which you will take to the THIS IS HOLLAND entrance. On presenting this confirmation, you will receive one free carer ticket at the entrance.

The experience of vertigo is very person-dependent and therefore difficult to determine. If there is acrophobia, extreme fear of flying or motion sickness, we advise against visiting.

Overhoeksplein 51,

1031WS Amsterdam

When arriving at Amsterdam Central Station, take the exit on the IJ side. A free ferry (line F3 towards Buiksloterweg) leaves here every few minutes, taking you to the other side. Upon arrival, turn left. On foot, you will be at THIS IS HOLLAND within two minutes.

Are you using a navigation system? Then enter the address of the A'DAM LookOut car park (Bercylaan 1) .
Construction work in the area may temporarily affect access to the car park. Pay close attention to the signage so that you do not make unnecessary detours.

Coaches cannot park at THIS IS HOLLAND; Kiss & Ride is possible.

Coaches can park at P7: Mt. Ordinaweg (NDSM).

The spoken shows at THIS IS HOLLAND can be experienced in Dutch. In addition, we offer subtitles in English or Dutch. If you come with a large group, this can be arranged differently. We offer languages other than NL with EN subtitles from groups of 20 people.

In the coffee corner, we serve various hot and cold drinks and small treats such as donuts, muffins or popcorn. You can enjoy a cup of coffee or tea with delicious apple pie and whipped cream (before or after the Flight Experience). Unfortunately, it is not allowed to bring your own food.

It’s unfortunately not allowed to bring a pet into THIS IS HOLLAND

Yes definitely, at the beginning of the Experience, photos will be taken and you will be given a photo card. After your flight, you will enter the Holland Lounge. Here you will have the chance to view your photos and possibly buy print or digital photo.

It is not allowed to take pictures during the shows.

Health